EMERGENCY CONTACT POLICY – ANATOMYNOTE.COM
This policy outlines procedures for urgent communications regarding website issues, content concerns, or technical emergencies.
Key Components:
- Emergency Situations
- Technical failures
- Critical content errors
- Security breaches
- Access issues
- Contact Methods
- Emergency email
- Contact form
- Support ticket
- Response times
- Response Priorities
- Critical errors: 2-4 hours
- Content issues: 24 hours
- Technical problems: 48 hours
- General inquiries: 72 hours
- Required Information
- Issue description
- Impact level
- Contact details
- Screenshots/evidence
- Follow-up Process
- Issue tracking
- Status updates
- Resolution notice
- Prevention measures
- After-Hours Support
- Weekend coverage
- Holiday response
- Escalation procedures
- Emergency contacts
For emergencies requiring immediate attention, use our emergency contact form or email.